Online Purchase Returns
At Zero Waste Beauty Australia, we want you to be 100% satisfied with your order. Down below is Zero Waste Beauty Australia's returns policy for online purchase returns.
- If you wish to return a product, please do so within 30 days from the shipping date.
- If you have made a mistake with your order, you will receive a full refund for the product (minus shipping and handling fees), provided that the product has been unopened and is in intact condition when delivered back to us.
- All refunds will be credited to the original credit card used for payment. Purchases of gift certificates and sale items cannot be returned for a refund.
- If you need to return items to Zero Waste Beauty Australia, or are unsatisfied with your ZWBA product, please contact email@example.com.
Note: Retail returns are subject to the individual retail store's return policy, over which Zero Waste Beauty Australia has no control. If you wish to return one of our product to a retail store, please speak to the store management directly.